PRIVACY POLICY
Last Updated: May 12, 2025
1. INTRODUCTION
Pneumatic Software, Inc. (“AICarma,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website (www.aicarma.com) and services (collectively, the “Service”). By using our Service, you agree to the collection and use of information in accordance with this policy.
2. INFORMATION WE COLLECT
2.1 Information You Provide
We collect information that you voluntarily provide when you:
- Create an account (name, email, company information)
- Purchase our services (billing information)
- Submit prompts and queries to our Service
- Communicate with us
2.2 Information Collected Automatically
When you use our Service, we may automatically collect:
- Usage information (how you interact with our Service)
- Device information (IP address, browser type, operating system)
- Cookies and similar tracking technologies
3. HOW WE USE YOUR INFORMATION
We use your information to:
- Provide and maintain our Service
- Process payments
- Monitor and analyze usage patterns
- Improve our Service
- Communicate with you
- Ensure security and prevent fraud
4. INFORMATION SHARING
We may share your information with:
- Service providers who help us operate our business
- AI and LLM providers that help power our Service
- Legal authorities when required by law
- Business partners with your consent
We do not sell your personal information to third parties.
5. DATA SECURITY
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. YOUR PRIVACY RIGHTS
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your information
- Restrict processing of your information
- Data portability
- Object to processing
To exercise these rights, please contact us at privacy@aicarma.com.
7. COOKIES
We use cookies and similar tracking technologies to collect information and improve your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. CHILDREN'S PRIVACY
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. INTERNATIONAL DATA TRANSFERS
We are based in the United States. If you are accessing our Service from other regions, your information may be transferred to, stored, and processed in the United States, which may have different data protection laws.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. CONTACT US
If you have any questions about this Privacy Policy, please contact us at:
Pneumatic Software, Inc.
8350 N Central Expy, Suite 1900
Dallas, TX 75206
Email: privacy@aicarma.com